Frequently Asked Questions (FAQ)
What is Longeva? +
Longeva is an online store of research compounds and peptides for scientific and laboratory use. All products are intended exclusively for in vitro research and are not medicinal products.
Who are the products intended for? +
Exclusively for qualified researchers, laboratory personnel, and individuals with the necessary training to handle chemical reagents. Products are not intended for human or animal consumption.
Is registration required to place an order? +
Registration is not required to browse the catalog. To place an order, an account is required; registration is free and takes less than a minute.
Are there discounts for returning customers? +
Yes. We offer a store credit program that accrues on every order and applies to subsequent purchases. Details are available in your account.
Where can I view my order status? +
In the "My Orders" section of your account, or via the direct link in your confirmation email.
How do I contact support? +
Via the Telegram chat or through our bot @longeva_bio_bot.