Technical issues with the website
The website does not load or loads slowly +
- Check your Internet connection.
- Clear your browser cache (Ctrl+Shift+Delete).
- Try a different browser or private/incognito mode.
- Try disabling your VPN or browser extensions.
Payment error +
- Make sure your card is valid and not blocked.
- Check your balance and online transaction limits.
- If paying with cryptocurrency, wait for the transaction to be confirmed.
Payment went through but the order is not registered +
- Wait 5–15 minutes.
- Check your email inbox (including the Spam folder).
- If the order is still missing after 30 minutes, contact support with proof of the transaction.